Anti-Robocall Policy
We're committed to preventing spam calls and protecting our customers.
How We Stop Robocalls
We take robocalls seriously. Here's what we do to protect you and ensure only legitimate calls go through our network:
Customer Verification
We verify every customer's identity and business before providing service.
Call Monitoring
We monitor calling patterns and investigate any suspicious activity.
Number Verification
Customers can only use phone numbers they own or that we've assigned to them.
Quick Response
We investigate all robocall complaints within 24 hours.
Customer Rules
What You Can Do:
- Make calls using your assigned phone numbers
- Call customers who have given you permission
- Use our service for legitimate business purposes
What You Can't Do:
- Use phone numbers that don't belong to you
- Make illegal robocalls or spam calls
- Violate Do Not Call rules
Violation of these rules may result in service suspension or termination.
Report Problems
Receiving unwanted robocalls?
- Report to us: info@convergetelecoms.com
- Report to FCC: consumercomplaints.fcc.gov
- Block the number: Use your phone's blocking feature
Questions?
Need help or have questions about our anti-robocall policies?
Phone:
+1 (813) 999-0774Legal Compliance
Converge Telecoms complies with all FCC robocall prevention requirements and works with law enforcement to stop illegal robocalls.
Last updated: September 17, 2025
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We're committed to maintaining a spam-free calling environment for all our customers.